Frequently Asked Questions
Everything you need to know about planning your event with Elevate Event Support. If your question isn't answered below, we'd be delighted to help.
Planning Your Event
What types of events do you plan & support?
We work with corporate events, conferences, exhibitions, networking events, weddings, festivals, charity events and private celebrations. Whether you need help planning your event from the beginning or simply require professional support on the day, we can tailor our services to suit your needs.
What areas do you cover?
We’re based in Sussex and support events across Sussex, London and the South East. We’re also happy to discuss events further afield.
Can I book support for just a few hours?
Yes. We offer flexible support for a few hours, a full day, multiple days or the complete event.
Can you help with both setup and pack down?
Absolutely. We can support your event before guests arrive, during the event and once it has finished.
Can you help plan my event?
Yes. We can assist with event planning, supplier coordination, venue liaison, timelines, logistics and on-the-day management. Whether you need support from the very beginning or just for the final stages, we'll tailor our involvement to suit your event.
Booking and Pricing
How much does event support cost?
Every event is different, so we provide a tailored quotation based on the location, timings, number of team members required and the support involved.
How far in advance should I book?
Booking early is always recommended, particularly during busy summer and festive periods. However, we’ll always try to help with last-minute requests where availability allows.
Do you require a deposit?
A deposit may be required to secure larger or multi-day bookings. This will always be clearly explained in your quotation.
What happens after I request a quote?
We’ll contact you to understand your event, timings and requirements. We’ll then recommend the right level of support and provide a clear quotation.
On the Day
What will the team wear?
Our team will dress appropriately for your event. We can wear smart clothing, practical event wear or follow a specific dress code provided by you.
Can you work alongside our venue and suppliers?
Yes. We’re happy to work with venues, caterers, production teams, planners and other suppliers to help everything run smoothly.
Can your team speak directly with guests?
Yes. Our team members are friendly, professional and comfortable helping with guest welcome, directions, registration and general enquiries.
What happens if our plans change?
We understand that events often change. Let us know as soon as possible and we’ll do our best to adapt the support provided.
Team and Practicalities
How many team members can you provide?
This depends on your event, timings and availability. We can provide individual support or a wider team where required.
Do you provide equipment?
Our main service is experienced event support rather than equipment hire. We can, however, work alongside your suppliers and assist with equipment handling, setup and logistics.
Are you insured?
Yes. Elevate Event Support holds appropriate public liability insurance for the services we provide.
Still have a Question?
Every event is different and we’re always happy to discuss your plans.